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Whether you're getting started with MyTenantsBook or looking for answers to a specific question, our Help Center has everything you need.
Popular Help Categories
Browse helpful articles and tutorials grouped by topic.
Getting Started
Perfect for new customers.
Property Management
Organize properties, buildings, floors, rooms, and beds.
Tenant Management
Tenant onboarding, doc validation, and allocations.
Rent Collection
Generate bills, verify receipts, and track balances.
Maintenance
Track complaints, assign issues, and link vendors.
Rental Agreements
Build templates, sign digitally, and renew contracts.
Reports
Consolidated revenue, occupancy, and dashboard charts.
Account & Settings
Update credentials, invite staff, and set permissions.
Popular Articles
The most frequently visited guides and documentation articles.
Getting Started with MyTenantBook
Learn the basic onboarding path: verify email, set up your profile, and add your first property.
Read GuideAdding Your First Property
Step-by-step tutorial on mapping properties, building structures, floors, rooms, and beds.
Read GuideInviting Tenants
How to invite tenants online, collect KYC document uploads, and verify application statuses.
Read GuideManaging Rent Collection
Set up automatic monthly rent generation, document bank transfer proofs, and verify payments.
Read GuideUnderstanding the Dashboard
Get to know the consolidated analytics dashboard showing vacancy status, revenue logs, and dues.
Read GuideCreating Rental Agreements
Draft agreement templates, request digital signatures, and download verified PDF files.
Read GuideVideo Tutorials
Watch walkthroughs demonstrating core operations workflows.
Platform Overview
Introduction to the general interface and key features.
Tenant Onboarding
How to invite tenants, verify documents, and assign beds.
Rent Collection
Setting up billing rates, verifying proofs, and receipts.
Maintenance Workflow
Resolving tenant complaint tickets and mapping vendor costs.
Reports & Analytics
Exporting occupancy data and revenue calculations.
Still Need Help?
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Working Hours
Monday to Friday
9:00 AM - 6:00 PMFrequently Asked Questions
Find answers to common questions about the Help Center and getting support.
Begin with the Getting Started section. It walks you through account setup, adding your first property, and inviting team members so you can start managing your rental business quickly.
Use the search bar at the top of the Help Center or browse articles by category such as Property Management, Tenant Management, Rent Collection, or Maintenance.
Yes. If the available articles don't answer your question, you can contact our support team through email or the Contact page.
Yes. As MyTenantBook evolves with new features and improvements, the Help Center will continue to grow with updated guides and tutorials.
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